Privacy Policy

Privacy Policy of Canloop Immigration Services Inc.

Effective Date: Nov 15, 2020

At Canloop Immigration Services Inc. ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including through our website, email communications, and SMS messages.

1. Information We Collect

We collect various types of personal information to provide and improve our services, including:

Personal Identification Information: Name, address, email address, phone number, passport details, and other contact information.
Immigration Information: Immigration status, application history, and related documentation.
Financial Information: Billing information such as payment method, invoices, and credit card details.
Communications: Information provided through emails, phone calls, or SMS.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide immigration consulting services and complete applications.
To communicate with you, including sending updates on your applications or changes in immigration policies.
To process payments and issue invoices.
To improve our services, website, and customer experience.
To comply with legal and regulatory obligations.

3. SMS Communications

Canloop Immigration Services Inc. offers SMS messaging services to provide you with important updates regarding your immigration case and relevant services.

Consent: How do we obtain consent

By providing your phone number on our website, you agree to receive text messages from us and opting in to our SMS service.

SMS Opt-In:
By opting in to our SMS messaging services, you consent to receive text messages from Canloop Immigration Services Inc. regarding your immigration process, updates, and promotional offers. Message frequency may vary.

SMS Opt-Out:
If you wish to stop receiving SMS messages, you can opt out at any time. To stop receiving messages, simply reply with the word "STOP" to any of our text messages. You may also contact us at 587-988-8574 to request removal from the SMS list. Upon opting out, you will no longer receive text messages but may still receive important communications via email or other methods.

Message and Data Rates:

Message and data rates may apply based on your carrier’s terms.

4. Disclosure of Information

We may share your information with:

Government agencies or regulatory bodies when required for immigration purposes.
Third-party service providers, such as payment processors or IT support, who assist us in delivering our services.
Legal authorities if required by law or to protect the rights, property, or safety of Canloop Immigration Services Inc. or others.

We will never sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We are committed to protecting your personal information. We use administrative, technical, and physical safeguards to secure your data and prevent unauthorized access, disclosure, or misuse.

6. Your Privacy Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your personal information.
Withdraw consent to certain types of processing.
Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at info@canloop.ca or call us at 587-988-8574.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:

Canloop Immigration Services Inc.
#140 - 3903 99 St NW
Edmonton, AB, T6E 6M2
Phone: 587-988-8574
Email: info@canloop.ca